HARIA, Tirza Tiffani; MULYANDI, M. Rachman. Pengaruh E-Service Quality terhadap E-Satisfaction pada Pengguna Aplikasi Mobile. Seminar dan Lokakarya Kualitatif Indonesia 2019, [S. l.], p. 135–140, 2019. DOI: 10.33510/slki.2019.135-140. Disponível em: https://journals.matanauniversity.ac.id/index.php/lki2019/article/view/26. Acesso em: 16 oct. 2026.